Planning, architecture, and qualified business cases, the part of the work that decides what the build is actually going to cost, how long it will last, and whether the problem was worth solving in the first place.
We talk to your people, review your documents, and watch the work happen. The output is a current-state brief in your language, that both technical and business teams can sign off on.
02 · Assess
What's true, what's ready, what's worth it?
Structured assessments measure AI-readiness and application-modernisation maturity. We define the use cases worth pursuing, build the ROI case, and rank them by impact. The output: a portfolio of qualified process and agentic opportunities with numbers attached.
03 · Recommend
Here's the solution, and here's who'll co-fund it.
An architecture that combines code, no-code, and emerging technology, sequenced so the highest-value moves ship first. Where the use case fits, we tap vendor and partner pre-sales funding to offset upfront cost. The output: a build-ready brief that hands directly to Build and Evolve.
our work
Our customer stories from your world.
Lighty, an agentic sales and quotation assistant for Eurolux
Lighty is a multi-agent sales assistant on Azure AI Foundry that gives Eurolux reps live product, stock and pricing and generates a professional quotation in about 18 seconds, work that used to take the better part of an hour.
A cloud chat assistant, Harvey, that lets legal and paralegal staff check contract terms, dates and notice periods in seconds instead of digging through documents.
A low-cost device that retrofits to home-office inverters and, with generative AI on top, gives a financial services firm a live view of agents’ backup power and battery health.
A custom ESP device that retrofits to thousands of basic 24V inverters, giving WFS live visibility of its remote backup-power fleet and an AI tool to interrogate the data.
A bespoke, five-year-battery monitoring device that watches pharmaceutical fridge temperature and humidity, and reports breaches to the right people automatically.
First Digital took Transnet from an honest read of its digital maturity to an executive-aligned transformation roadmap, then helped embed it with targeted skills and change programmes.
Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took public sector teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.
Our First Campus Zero to AI Copilot Hero programme, run with Microsoft, took agri and food teams from AI fundamentals to confidently using Copilot Chat, Microsoft 365 Copilot and their own agents, with a managed-service follow-up so the adoption stuck.
We built and delivered training tailored to a national hotel chain’s own Power Apps and Microsoft 365 setup, and trained the team on Power Apps governance and best practice, so staff could use the tools the business had rolled out and keep the estate secure and maintainable.
We moved an international marketing group’s generative-AI inference off public cloud onto our private NVIDIA GPU cluster, so their data and token generation stay local, they pay in local currency, and they run cheaper after hours.
We gave First Technology staff local AI chat and agentic desktop agents running on our private NVIDIA GPU cluster, so the data and token generation stay local, the bill is in local currency, and responses come back fast.
Urban Connect’s agentic diagnostic agent works a network fault out for itself, pulling the logs, querying the routers and upstream providers, then writing the call-centre ticket, so support is proactive instead of a manual scramble.
We ran our Process Practice to map, optimise and govern a property and assets group’s HR processes in Nintex Process Manager, giving them the visibility they were missing and a clear path to automation.
We mapped, optimised and governed a deep-shaft mining company’s HR processes in Nintex Process Manager, turning fragmented manual workflows into a navigable, automation-ready set of processes.
We reviewed a US local government’s in-house development practices and helped them stand up a secure software development lifecycle, so the team writing their public-facing applications builds security in from the first requirement rather than bolting it on later.
Over five years, First Digital turned Western Cape Blood Services into Africa’s first fully digital, end-to-end blood-donation ecosystem, a Microsoft-recognised, AI-powered platform that registers donors 60% faster and answers them around the clock.
A cross-platform mobile app that brings Project Exodus’s life-recovery methodology to a potentially global audience, on both the App Store and Google Play.
A full online shopping and fulfilment experience for Staffwear, built on nopCommerce and Azure and live in three months to keep sales moving through lockdown.
A modern .NET solution that prints product labels from automated quality checks on MAHLE’s South African lines, with central configuration and full traceability.
A personalised colleague portal that lives inside Microsoft Teams, giving the bank’s staff across Africa one place to find news, company services and the people they work with.
An Active Directory consolidation and Exchange Online migration that brought PPC’s separate country domains and mailboxes onto a single Microsoft 365 environment.
A custom Power Apps solution that captures patient feedback at discharge across Busamed’s hospitals, with SAP integration and live Power BI insight for managers.
A phased BizTalk uplift that stabilised a national retailer’s legacy integration estate across point-of-sale, warehouse, finance and supplier systems, without disrupting daily trade.
A structured ESB rationalisation that untangled a logistics provider’s organically grown BizTalk estate, cutting duplication and technical debt while keeping the business running.
A low-code OutSystems platform that digitised complex multi-geography logistics workflows end to end, giving field and office users one governed system for web and mobile.