ServiceIQ
One AI-native service platform inside Microsoft 365: everyday requests and high-stakes incidents on the same queue, with agentic AI that triages, deflects, routes and forecasts breaches.

One AI-powered project and portfolio platform that runs entirely inside Microsoft 365, with agentic AI that forecasts risk weeks before it reaches a status meeting.
Digital Workplace eXcellence (DWx)
ProjectIQ
Product
Atlas ERP Migration
72% complete · on budget · velocity steady
Finance Systems Rollout
Risk Forecaster: resource conflict, 2-week slip likely
Depot Network Upgrade
Forecaster: 78% slip risk in 3 weeks, status still green
The AI reads the actuals, not the status. The third card is green today, and forecast to slip before anyone types "amber".
What it delivers
Forecasting catches emerging problems days or weeks before status meetings.
Timeline prediction and proactive slippage alerts keep deadlines achievable.
Intelligent allocation and capacity heatmaps end over-allocation surprises.
Auto dashboards and plain-English queries replace manual decks and collation.
Risks surface in retros, not forecasts. By the time you see the warning, the deadline has already slipped.
PMOs spend more time compiling status than managing risk: manual decks, spreadsheet collation, chasing PMs.
Sensitive project data scatters across third-party SaaS tools your IT team cannot see, govern, or secure.
DWx ProjectIQ replaces the sprawl with one platform that runs inside Microsoft 365, and adds agentic AI that forecasts risk before it becomes a crisis. The engines advise; your people decide.
They do not wait for the status meeting, they anticipate, adapt, and surface intelligence the moment it matters. Humans always make the final call.
Flags emerging risk days or weeks early from task delays, resource conflicts and budget burn, not in the retrospective.
Recalculates delivery dates from actual velocity versus plan, with confidence intervals, so you course-correct before the deadline passes.
Recommends the right person for every task by skills, workload and availability, balancing capacity across the whole portfolio.
Alerts when the spend trajectory will exceed budget before it happens, reading burn-rate patterns and contractor costs.
Recommends sprint scope adjustments from team velocity and shifting priorities: what to pull in, what to defer.
Ask the portfolio in plain English, "which projects risk missing Q3?", and get an answer with the reasons, zero report-building.
Portfolio Overview live health cards across every project
Executive Dashboards auto-generated, no manual collation
Gantt & Dependencies critical path, live re-baselining
Backlog & Sprint Planning agile and waterfall in one tool
Resource Capacity Planning heatmaps with conflict detection
Time & Timesheet Approvals tracked against plan, in-tenant
Budget Tracking & Forecasting burn versus plan, live
Risk Register per Project AI-surfaced, human-owned
Project Creation Wizard templated, governed starts
Finance Manager Integration budgets tied to the ledger
Compared with the tools most teams bolt on around Microsoft 365: Monday.com, Asana, Jira, Smartsheet.
| Capability | DWx ProjectIQ | Third-party PM SaaS |
|---|---|---|
| Runs inside your Microsoft 365 tenant | ||
| Zero project data leaving your environment | ||
| Priced per tenant, no per-seat SaaS fees | ||
| Agentic AI risk forecasting | ||
| AI task allocation and capacity balancing |
PMO Director
“Show me which projects are at risk and where resources are over-allocated, without chasing PMs for updates.”
Project Manager
“Stop making me write the status report. Let the AI draft it, re-baseline the plan, and flag the risk I missed.”
Executive Sponsor
“One honest portfolio view I can trust, updated live, not a slide someone polished last Friday.”
A commitment-free call to map your process and compliance needs against the platform.
We deploy the SharePoint Framework solution into your tenant and configure the Azure OpenAI engines. Nothing leaves your environment.
Your teams work in the tools they already use. The agentic engines run proactively from day one; humans approve every consequential decision.
Enterprise-grade · Microsoft-native
Built on Azure OpenAI with no black-box dependencies and no data lock-in. ProjectIQ runs in your Azure subscription in South Africa North, your data never leaves your environment.
Azure paid direct to Microsoft. First Digital does not mark up Azure.
Per tenant
Azure consumption billed direct by Microsoft. No per-seat fees.
The official DWx ProjectIQ product explainer, the same one-page brief our team hands over.
Stand ProjectIQ up in your tenant, on your real projects. Two weeks to see the AI flag a slip before it goes red.
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Get in touch
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